Sr. Analyst, Business Systems(Service Catalog)
KNOWLEDGE/SKILLS
• Strong VBA, Access and Excel skills
• Strong SQL knowledge and MIS development
• Strong Troubleshooting skills
• Strong analytical skills and ability to perform data analysis
• Good communication and documentation skills
• Be able to prioritize and manage BU expectations
• Be able to independently manage time and tasks
• Be able to work as part of a team, sharing responsibilities and knowledge across
• Having VBA programming language – ability to write rich solutions with advanced data manipulation and user control will be advantage.
MAJOR DUTIES
- Able to learn and demonstrate the learning on Projects - Learn, Develop, Deploy and Maintain
- Interacts with technology, EO management, and operations to understand, analyse, interpret and documents business needs into detailed requirements.
- Articulates business and functional requirements by developing specifications for business processing and systems enhancement and development efforts; provides ongoing business and technical support. Assist in the development of training and change management materials.
- Ability to quickly understand new systems.
- Reviews existing systems, processes, and problems and recommends where system functionality, automation or improved processes can be implemented.
- Act as a trouble-shooter. Conducts feasibility studies, and defines and designs system requirements for complex data processing projects.
- Prepares materials and manuals, and provides training to partners related to system or process changes
- Working towards becoming proficient in all areas of the job.
- Carries out complex activities with significant financial, client, and/or internal business impact
- More technically sound in area of expertise and has broader knowledge of other areas
- Delivers a work product that requires less revision
- Able to facilitate discussions and reach decisions
- Organisational skills and the ability to prioritise a busy workload
EXPERIENCE
At least 3-5 years’ experience working in the Financial Service/Banking Technology Industry
3+ years of experience in the skills detailed out as a part of his/her major duties above
Must have strong knowledge on Microsoft Suite (Access and Excel), SQL and
Having hands-on experience on FM and other NT applications is an added advantage