India Head of Global Services
Experience & Qualifications
• Deep Financial Services Business/Industry knowledge with 20+ years of relevant experience including 10+ years in managing/supervising operational teams
• Experience leading/implementing Asset Servicing transformation initiatives, automation projects and ability to collaborate & work across functional / matrixed organizational model
• Demonstrated experience in managing and providing thought leadership and oversight for large and complex operational and/or service and delivery teams, minimum of 500 staff
• Instills a culture of continuous improvement and actively pursues opportunities to assist in scaling the operations to handle volume increases while maintaining high quality and exceptional client service
• Experience in change management, covering such areas as operations, IT and product development with a track record of accomplishment in large, complex projects and change initiatives.
• Excellent communication skills (both written and oral) to interact and manage expectations with senior level audiences, stakeholders and management
• Influencing and persuasion skills to work with peers, partners, senior management and external parties to implement change.
• Support multi-location, multi-time zone operations to achieve client KPI’s and SLA’s, and achieve the highest levels of client satisfaction as measured by objective and evaluation criteria
• Knowledge of business strategy development to provide long-term planning and manage the profitability/performance of a major business segment.
• Actively participates and sponsors leadership forums; exemplifies a cohesive and empowered leadership behavior which contributes to the success of the organization as a whole.
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 16,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.
We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.
As of June 30, 2018, Northern Trust Corporation had:
$135 billion in banking assets
$8.1 trillion in assets under custody
$10.7 trillion in assets under custody/administration
$1.1 trillion in assets under management
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It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
Disclaimer
Northern Trust does not authorize external parties to conduct recruiting events or extend offers of employment on its behalf. It is also not our policy to charge or collect fees of any kind from educational institutions or from candidates for participation in a recruitment event, recruitment process, or to receive offers of employment.
Any person or organization dealing with unauthorized parties, is doing so at their own risk. Northern Trust is not responsible for any losses (monetary or otherwise) that are incurred as a consequence. Northern Trust will also not have any obligation to provide employment to anyone who has been issued a fraudulent offer letter, or to offer any other recourse whatsoever. In order to verify the authenticity of any Northern Trust recruitment event, recruitment process or offer letter you can write to us at talent_acquisition_singapore@ntrs.com.