CAREERS

Manager, Infra EUC

🔍 India, Maharashtra, India- Pune

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InformationTechnology
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106730 Requisition #
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Jul 26, 2023 Post Date
Thanks for your interest in the Manager, Infra EUC position. Unfortunately this position has been closed but you can search our 0 open jobs by clicking here.

Qualifications

·       Overall 20+ years of Industry experience

·       Bachelor's Degree or higher in relevant field

·       8+ years of direct IT operations and engineering experience

·       8+ years of experience/understanding of various end user technologies:

o   Desktop/laptop configurations

o   Collaboration tools: O365, Teams, SharePoint, OneDrive

o   Virtual Desktop (Citrix a plus)

o   VPN and remote access

o   Basic Voice experience: call center, Avaya, etc.

·       Global technology experience working with various towers and teams

·       Experience with maturing Operations processes specifically in monitoring capabilities and queue workflow

·       Experience with verbal/written commutations to  IT and business stakeholders

·       Other certifications a plus: e.g. ITIL certifications, engineering certifications

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